Wed Jul 13 2011
Thu Jun 09 2011 “A Trucker’s Dream: IdleAir Review”

If you are a trucker, wife of a trucker, or family or friend of one, and they have used IdleAir then you probably heard about it! I know when my husband first found out about it he could not believe all that they offered! He is always in search of a IdleAir location when he is parking his truck for the night, and especially if it’s a long weekend!

My husband talked about IdleAir for weeks after his discovery! He discovered IdleAir one weekend when he had an unexpected delay, and had to stay out for the weekend. He had not planned on being stuck out for the weekend, so he was not sure what he would do with his time. (Plus, it was about 15 degrees outside!) My husband is one of those people who can talk to anyone, so he went up to the IdleAir guys and started asking questions. The representatives were very helpful, and explained everything to him! He called me so happy and excited to let me know that he would NOT be bored! We do not have cable or satellite TV at our house because I don’t feel it’s worth they money, so I am pretty sure he soaked up lots of ESPN TV time! LOL :)

IdleAir provides truckers with HVAC, electric (inside & outside of the truck), 60+ channels of satellite tv & basic internet capabilities!

These services DO NOT require you to have a computer in your rig!

IdleAir provides you with this service module! (pictured below)

The service module allows you to have:

  • Internet Capabilities (screen built in with basic browsing capabilities – no sound)
  • Satellite TV Hook Up (Channels show up on the module screen for you to choose from)
  • Temperature Control (Heat & Air)
  • USB Port
  • Several Plug ins for TV,phone charger, lap top or whatever else you may want to plug in

**For an extra cost you can have Wi- Fi Service for your lap top or other wireless device!


Therefore, IdleAir pays for itself! Cutting down on idle time = cutting down costs! (especially with soaring gas prices!!)

What does it cost?!:

For starters if you are new to IdleAir you will want to check out this promotion!

Promotion Details:

Become a VIP member, and load $20 (transfer, etc) to your IdleAir account and you will get a $10 credit added to your IdleAir Member account (card). This promotion is available ONE-TIME ONLY per customer.

1. VIP Member loads $20 to their IdleAir Member account (card) via transfer or otherwise
2. Customer calls Customer Service at (877) 738-7024
3. Customer Service verifies the funds were loaded via the transaction on the account
4. Customer Service applies a $10 credit to the customer’s member account (card)

Price Breakdown:

IdleAir Location Price/Hour +local tax
AR – Benton (Malvern) – JJ’s Truck Stop – I-30, Exit 106 $1.99
AR – West Memphis – Pilot Travel Center – I-40, Exit 280 $1.99
CA – Bakersfield – Bruce’s Truck Stop – CA-99, Exit CA-58 (Weedpatch Hwy) $1.99
CA – Madera – Pilot Travel Center – CA-99, Exit 159 (Ave 18-1/2, Road 23) $1.99
CA – Ripon – Love’s Travel Stops – CA-99 to Ripon to S Murphy Rd to Colony Rd $1.99
GA – Jackson – TA (franchise) – I-75, Exit 201 (GA 36E) $1.99
GA – Newnan – Pilot Travel Center – I-85, Exit 41 $1.99
IL – East St. Louis – Pilot Travel Center – I-70 / I-55, Exit 4 $1.99
MO – Boonville – Pilot Travel Center – I-70, Exit 101 $1.99
PA – Myerstown – Frystown All American – I-78, Exit 10 $1.99
PA – Breezewood – All American Plaza – I-76 / I-70, Exit 161, Rte 30 W (Lincoln Hwy) $1.99
TN – Hurricane Mills – Pilot Travel Center – I-40, Exit 143 (TN 13 NW) $1.99
TN – Knoxville – TA (franchise) – I-40 / I-75, Exit 369 (Watt Rd) $1.99
TX – El Paso – Flying J Plaza – I-10, Exit 37 $1.99
TX – El Paso – Love’s Travel Stops – I-10, Exit 37 (Horizon Blvd) $1.99
TX – Fort Worth – Pilot Travel Center – I-35 W, Exit 65 $1.99
TX – Laredo – Pilot Travel Center – I-35, Exit 13 $1.99
TX – Baytown – Love’s Travel Stop – I-10, Exit 789 $1.99
TX – Orange – Pilot Travel Center – I-10, Exit 873 (TX 62) $1.99
UT – Salt Lake City – Sapp Brothers – I-215, Exit 21/California Ave $1.99

(So, if you are a first time customer you will get essentially 15 hours of IdleAir time for only $20!) Your time stays on your card, so don’t worry about losing it because you can use it as little or as much as you want.

Internet & Telecommunications

Service Price +local tax
High Speed Wired Internet (using Ethernet CAT5/6 cable) – Per Visit $2.95
Wireless Internet (WiFi) – 1 Hour $1.50
Wireless Internet (WiFi) – 1 Day (24 Hours) $4.25
Wireless Internet (WiFi) – 1 Month (30 Days) $19.95
Wireless Internet (WiFi) – 1 Year (365 Days) $125.00

If you are at an IdleAir location there is always on-site representatives to help you with questions or concerns!

If your truck dies while using their service they promise to jump start your truck for you, but I do not know anyone who has had this problem.

If you have any other questions or concerns you can check out their website HERE!

Follow them on Twitter & “like” them on Facebook to keep up with the latest news and promotions!

And… while you are there don’t forget to “like” The Trucker Wife on Facebook & Follow me on Twitter! :)

**This my review of IdleAir, and everything posted is my own opinion

Fri May 27 2011

IdleAir Honors Veterans this Memorial Day

IdleAir Location at Bakersfield, CA. May 2011.

IdleAir proudly salutes America’s armed forces and thanks all of our men and women in uniform for protecting the freedoms we enjoy today.

IdleAir uses homegrown electric power from domestic energy resources, which reduces demand for imported oil.

Thanks Debbie, Dave, Joe and Amanda for these pictures from IdleAir sites at Newnan, GA and Jackson, GA:

Fri May 13 2011

IdleAir Interview with Steve Sommers

Steve SommersListen to Steve Sommers, Host of America’s Truckin’ Network, interview Ethan Garber, CEO of IdleAir, and Mike Fielden, COO of IdleAir. Recordings of the live interview from Friday, May 6, 2011 are available for streaming and download here:

Download .MP3 podcast directly from
Steve Sommers Interviews IdleAir – Friday May 6 2011 – Hour 1
Steve Sommers Interviews IdleAir – Friday May 6 2011 – Hour 2

Stream .MP3 podcast directly from
Steve Sommers Interviews IdleAir – Friday May 6 2011 – Hour 1
Steve Sommers Interviews IdleAir – Friday May 6 2011 – Hour 2

Original live broadcast: Friday, May 6, 2011

Thank you to Steve Sommers and America’s Truckin’ Network!


When the moon is out and the trucks are traveling down the highways across North America, Steve is there keeping the conversation going. Hear Steve Sommers and America’s Truckin’ Network Monday mornings through Friday mornings from Midnight-5am! Steve will have a fresh cup of coffee waiting for you.

Read more:

Podcasts Permalink:

Sun Apr 17 2011

IdleAir Supports “Hats for Hope” for Kids with Cancer

IdleAir Proudly Supports “Hats for Hope”

This video is dedicated to the children and their families living with cancer. August WIlliams had a dream to collect hats for other kids living with cancer and on April 4th 2011, thanks to TRUCKERS all over the US, her dream was realized as an 18 wheeler pulled up to her house with 2000 hats. This is just the beginning of the “Hats for Hope”.

Sun Apr 10 2011
Sat Mar 26 2011

Allen Smith’s “Truth About Trucking” Interviews IdleAir

Allen Smith’s special guests, Ethan Garber, CEO and Mike Fielden, President and COO of IdleAir will join to discuss various ways to reduce truck idling through the use of TSE, an acronym for Truck Stop Electrification. IdleAir provides truck drivers and fleets an alternative to idling their engines while parked, without compromising their health, safety, comfort and conveniences. Truth About Trucking “LIVE” takes a look at the NEW IdleAir. Call in with your questions! (347) 826-9170

Listen LIVE this Thursday, March 31, 2011 at 7pm ET

Or listen On Demand at any time!

Fri Mar 25 2011

IdleAir Releases New Video, “The IdleAir Story”

The IdleAir Story from COMPLICATED, INC on Vimeo.

IdleAir Releases New Video About Past, Present, and Future IdleAir

Friday March 25, 2011

For Immediate Release:

IdleAir released a five-minute video that looks at the need for idling alternatives, and how this market demand gave rise to IdleAire. The video explains the transition from the former IdleAire to the new IdleAir, and then looks at current projects and future plans for the company.

“We were receiving so many good questions about IdleAir, we realized quickly that we needed to give a thorough answer to many different people. IdleAir developed this video to help answer those questions in a way that explains the historical context of the former IdleAire, and what the new IdleAir is doing to reduce costs, increase value, and improve and expand services,” said IdleAir CEO, Ethan Garber.

IdleAir Releases New Video, “The IdleAir Story”

Sat Mar 12 2011
Wed Mar 09 2011

“New Owners of IdleAir take over IdleAire” –

New Owners of IdleAir take over IdleAire
Originally Published Monday, March 7, 2011

At first glance the title of this post might be confusing, however if you look closely you will see that although the pronunciation remains the same, the spelling is slightly different.

The original IdleAire Inc, was a company that offered a service to trucks so they may obtain heat, cooling, electric, satellite, and internet connection. Many CDL drivers preferred this service rather than idling their trucks, however, there were problems that drivers faced while using this service

The old IdleAire, Inc. went bankrupt and completely ceased operations in late January 2010. Later that Spring, a new group of owners and investors, Convoy Solutions, LLC, purchased the remaining IdleAire assets. They bought the physical remains left over from the company and then restarted the business from a dead stop. Many of the old IdleAire staff had received a pretty rough deal (just as many of their customers did) so the new owners rehired many of them . They now have 21 locations in 9 states and anticipate 40 before the end of the year.

The new company IdleAir, now under new management, is determined to improve both the physical services as well as the past customer service, addressing any negative experiences or complaints that prior customers may have had. For starters, they are honoring all customer balances, even if they no longer have their old IdleAire card. All that is needed is the driver CDL # and then to call their customer service number 1-877-738-7024. Although these refunds are not the new owners responsibility, they feel that it is a “good will” approach to let drivers know that they appreciate their business and want the new IdleAir to be only a positive image and experience.

The former IdleAire had many locations at the TA Travel Plazas. TA has torn down many of them and although there are still many remaining, TA plans on demolishing them also.

The new owners have attempted to work with TA management in order to reopen the remaining sites, but to no avail.

Oddly enough, the new IdleAir owners have also offered to purchase the remains of the equipment from the TA, but TA has refused that also. Odder still is the fact that the new owners have also offered to pay to dismantle it, and then pay to haul it off their ( TA) lots. Instead, the TA has chosen to pay all costs themselves to demolish the remains, and then pay again to have it hauled off.

Interestingly, TA franchises do see the value in IdleAir and are offering the service to their customers. IdleAir now has sites with Pilot/Flying J, Loves. Bruce’s, JJ’s Sapp Brothers, and All-American.

IdleAir has researched all aspects of the old company and has greatly improved policies and services for their customers. In addition, they are continuing to seek out all complaints from prior customers in order to resolve any negative aspects so they may positively enhance the new IdleAir driver experience.

Examples of prior customer grievances and new management IdleAir solutions:

1 “Too expensive” IdleAire’s top package is only $1.99/hr. Included in the package is: heating, cooling, electricity for both inside and outside the cab, 60 channels of satellite( including free ESPN), and basic internet service.

It takes about 1 gal/hr ( $4.00/gal) to idle a truck, well just do the math. Additional discounts include:

New fleet discounts, extended stay discounts, VIP rewards program, new customer discount, and customer referral promotion.

Company drivers will also have a rewards program offered.

NOTE: Many companies are charging their drivers for idle time and with fuel prices skyrocketing, we expect this problem to get even worse. Yesterday we even received an email stating that a driver’s company is keeping his detention pay and layover pay because he went over his idling limit!

My suggestion to these companies is that they need to address their non idling policies and to consider alternatives such as IdleAir for the health and safety of their drivers.

Sleeping in subfreezing temperatures and temperatures above 90 degrees does not create safe and rested drivers! The FMCSA should also be considering the non idling safety and health repercussions of the professional driver.

2 “Takes up too much parking space” There are fewer IdleAir spaces and they are now farther away from the main buildings, giving more room to those who want to idle and quieter for IdleAir customers.

3 “ IdleAir Parking Police forcing idling drivers to move” IdleAir understands the need for more truck parking so they are allowing drivers to park in their spots if the lot is full. Obviously, if there is ample parking available, an idling driver should take a non IdleAir parking spot.

4 “Customers lost balances on old IdleAire cards” IdleAir is honoring ALL balances on cards, even if you no longer have the card. Just call customer service 1-877-738-7024 and have your CDL# available.

5 “Needs more Security” Additional lighting and security staff are being put in place to report suspicious activity. Idle Air is also a supporter of Truckers Against Trafficking, and will report suspicious human trafficking activity.

6 “APU’s are better and IdleAir not needed” APU’s offer great comfort and convenience for drivers. IdleAir now has a low cost package for APU users designed to save them fuel and maintenance costs. Drivers with an APU that has an electric pass through, can hook up to Idle Air and use only the electricity and pay for only the electricity!

7 “Cigarette Smoke Smell from previous Driver” This has been a big complaint from the “old IdleAire.” There is now hotel grade cleaners and regular maintenance and cleaning to eliminate this problem. No more “flower scented” smoke smell.

8 “Hotels are cheaper for extended stays” There are times when you want to stay in a hotel and that’s just a fact! However, if you would rather stay in your truck, IdleAir has an extended stay option (ready to be launched), that will give drivers a much lower hourly rate after their first 10 hours. This is appealing for many drivers approaching their 34 hr restart.

“Buy American” It takes energy to maintain a drivers warmth, cooling, TV’s, cell phones, etc…Drivers have a choice, they can idle using energy from imported diesel, or they can hook up to an American electric grid such as IdleAir, using energy resources from coal, gas, nuclear, wind, hydropower, and more.

We will be scheduling a show in regards to this topic of electrification on Truth About Trucking “Live” with special guest Andy Warcaba.

As we continue to search companies who sincerely have the professional driver interests at heart, we are proud to announce that Idle Air is now a sponsor for the 2011 “First Truck Driver Social Media Convention”. We believe that IdleAir does have the drivers concerns as a priority and will be an asset and financial relief for our drivers.

All sponsors for this convention must meet criteria which includes Supporting Drivers with valuable services and/or products.