Privacy Policy
Effective Date: 2020-01-05
1. Introduction
Welcome to IdleAir (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website ([Your Website URL]), services, and any related services, sales, marketing, or events (we refer to them collectively in this policy as the “Services”).
2. Information We Collect
We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our Services.
a. Personal Information You Disclose to Us: We collect personal information that you provide, such as name, address, contact information (email address, phone number), password and security data, and payment information.
b. Information Automatically Collected: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. We may also collect information through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
To provide and manage our Services: To create and manage your account, process transactions, and provide customer support.
To communicate with you: To send you administrative information, such as changes to our terms, conditions, and policies, and to respond to your inquiries.
For security and fraud prevention: To monitor and protect our Services from misuse and security threats.
For marketing and promotional communications: We may use your personal information for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
To improve our Services: To analyze usage and trends to improve the user experience.
4. How We Share Your Information
We may share your information with third parties in the following situations:
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf and require access to such information (e.g., payment processing, data analysis, email delivery, hosting services).
For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Your Privacy Rights
Depending on your location, you may have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. To make such a request, please use the contact details provided below.
7. Children’s Privacy
Our Services are not intended for use by children under the age of 13 [Note: or 16 in some jurisdictions like the EU], and we do not knowingly collect personal information from children under this age.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” and will be effective as soon as it is accessible.
9. Contact Us
If you have questions or comments about this policy, you may email us at customerservice@idleair.com or by post to:
IdleAir
PO BOX 27286
Knoxville, TN, 37927
Terms of Service
Last Updated: 2020-01-05
1. Agreement to Terms
By using our website (www.idleair.com) and services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.
2. Description of Service
IdleAir provides HVAC and truck electrification services to our clients. We reserve the right to modify or discontinue the Service at any time without notice.
3. User Responsibilities and Conduct
You agree to use the Service only for lawful purposes. You are prohibited from:
Violating any applicable laws or regulations.
Uploading or transmitting viruses or any other malicious code.
Infringing on the intellectual property rights of others.
Harassing, abusing, or harming another person.
Attempting to gain unauthorized access to our systems or user accounts.
4. Intellectual Property
All content, features, and functionality on the Service, including text, graphics, logos, and software, are the exclusive property of IdleAir and its licensors and are protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use.
5. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. You may terminate your account by discontinuing use of the Service.
6. Disclaimer of Warranties
The Service is provided on an “AS IS” and “AS AVAILABLE” basis. IdleAir expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.
7. Limitation of Liability
In no event shall IdleAir, nor its directors, employees, partners, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service. Our total liability to you for any and all claims arising out of your use of the Service is limited to the amount you paid us, if any, in the past six (6) months.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of Knoxville, TN, USA, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Knoxville, TN, USA.
9. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this site.
10. Contact Us
If you have any questions about these Terms, please contact us at customerservice@idleair.com.
